Monday, August 22, 2016

Introvert Recharge - Lessons

I'm here at a coffee shop, supposedly because I want to have an "introvert recharge." It's what I call my quiet time to just be myself, try not think of anything in particular, just letting it go where the randomness of my thoughts take it.

I thought of imagining of how I would try to get the attention of a girl I like, but I have to stop myself as I would probably look stupid to other people. I am at a coffee shop, as I said.

I wanted to code, but that would require thinking, which is not what thoughtless wondering is about.

So here I am typing words, just reporting what my mind is thinking at the moment.

I've tried a brand of coffee that I have always liked. It's coffee shop where I used to work for like four hours or more to create a video of our college.

I am not sure if my retooling sessions are effective, as I have no immediate means to measure the effectiveness. I gave them an opportunity to practice what I've taught them. I'll see the results tomorrow, and I will listen to their way of thinking. I think it is a good way to understand how they look at our work and how their mind responds to (I think) new ideas that they will have to implement.

Supervising work of people is not new to me, but being officially and formally called one is a challenge. It's a learning experience from day 1. The experience I dread the most, I have to receive on my first day.

I really wish she would not go. But there's just nothing I can do. I wish I could. But I can't. I don't have anything to make her stay. If I were in her place, I would probably go, too.

It's unfortunate because I was hoping she would be able to help me with the cognitive tasks in our team. When she goes, I would have to carry that load alone. That pushes me to fast track training the remaining staff to share the load on monitoring work.

I have to study HTML and CSS. I think I could learn it on my own, but I have to admit that having classmates helps me learn faster.

What's the future like?

There is a risk to everything, including when you do not make risky decisions consciously.

I really I could pursue my goal of being a part-time faculty member. I wish I could teach at UP.

I have to review how to teach. I have to improve how to facilitate learning.

I will have to stop thinking now. Just let my thoughts go aimlessly.

I wish she would not go. I need her.

But I know I could go on without her. Just like what happened before.

Every experience is a lesson. I choose to stay and take the hard lessons.

Saturday, June 25, 2016

Database Design: An Example

Previously, I wrote that I would post things I learned in my database training so that others can use them as they see fit. Considering my two days worth of inability to fix the loop in PHP in my performance management information support system, allow me to take a moment to stop coding and write about things I learned and how I applied it to the project I am working on. This way, I think I can initiate my intent of sharing my knowledge in learning while reviewing why I designed the database for my project that way.

First and foremost, information system development is and should be a deliberate and systematic process. I would not talk about that process as it is a combination of some system development things and management and organizational requirement, with the two needing to coordinate (and I mean TALK) closely if the organization intends to make the system really responsive to their requirements. If the two do not, don't expect the system to be helpful (i.e., easy to use, will do what the organization needs, and will be a SOLUTION INSTEAD OF BEING AN ADDITIONAL BURDEN).

Nonetheless, in the interest of sharing basic knowledge (which is my current level on the matter), here are the basic phases as proposed by Hoffer et al in their book, “Modern Database Management” 11th edition:

Project Development Phase
Purpose
Project ID and Selection
Develop a preliminary understanding of the business situation that has caused the request for a new or enhanced IS
Project Initiation and Planning
State business solution and how IS might help solve a problem or make an opportunity possible
Analysis
Analyze the business situation thoroughly to determine requirements, to structure those requirements, and to select among them competing system features
Logical Design
Elicit and structure all info requirements
Physical Design
Develop all technology and organizational specifications
Implementation
Write programs, build data files, test and install the new system, train users and finalize documentation
Maintenance
Monitor the operation and usefulness of a system, and repair and enhance the system

My project was personal so it did not go through phases 1-4 before going to phase 5. Rather, based on my understanding of the process (which, in case you missed it in the first paragraph, was about performance management), I dived into coding immediately. I knew that the project would be big and my basic requirements were not complete when I started it. And those considerations affected my database design, as I wanted it to be robust and scalable.

And with that, let's go now to data modeling.

A data model is, for our purpose now, how an organization views, uses, and processes data. As such, it is a biased view of how the organization sees things, as things are represented by data. Data modeling, then, “establishes the range and general contents of the database,” to “to create an overall picture or explanation of organizational data,” as Hoffer et al explained in their book.

For a clearer (and nuanced) example, let's take a look at performance management in the Philippine bureaucracy.

All government agencies report to many oversight agencies, and in performance management, this is not only to one agency. For those who do not know, below are three oversight agencies that any other agency reports to, with their corresponding reporting arrangements:

  • Department of Budget and Management (DBM) – for organizational performance
  • Civil Service Commission (CSC) – for individual performance of rank-and-file
  • Career Executive Service Board (CESB) – for individual performance of managers

As you can see, performance of any one person will need to be aligned with all of these, somehow.

  • DBM, through the Organizational Performance Information Framework, or OPIF, looks at the agency-level organizational performance, which is measured by how much an agency performs against its set Major Final Outputs, which are, among others, an agency's mandated goods and services. These MFOs are clearly identified in the national budget, as enacted by Congress (through the Performance Informed Budget, or PIB) through the General Appropriations Act (as such, each MFO has a budget, similar to marketing programs in the private sector).
  • CSC looks at the performance management of the rank-and-file, which is currently measured in terms of accomplishment of each individual's performance contract, or PC. The PC, which sets the target (similar to the agency's MFOs), will be the basis of scoring their accomplishment during performance evaluation period. Currently, this performance management framework is called the Strategic Performance Management System (SPMS).
  • CESB, through the Career Executive Service Performance Evaluation System, or CESPES, looks at the performance management of the bureaucracy's managers (i.e., Assistant Director and higher). Similar to the CSC's SPMS, the bureaucracy's managers craft a performance contract with their supervisors for performance targets, which will serve as basis for evaluating their performance at the end of the rating period, which is currently one calendar year (Compared to the CSC's SPMS, the period is usually six months, although an agency can have a shorter period of minimum 3 months or longer, up to a maximum of one year).

Here's a summary of the basic aspects of the three performance reporting systems:

System
Coverage
Performance Report Prioritized
Rating Period
DBM - OPIF
Organization
Accomplishment of agency-level, agency-nominated MFOs
Quarterly
CSC - SPMS
Rank-and-file employees
Accomplishment of agreed upon performance targets, which should be aligned with agency MFOs
Semestral, with provision for shorter (minimum of 3 months) or longer (maximum of 12 months)
CESB - CESPES
Managers
Accomplishment of agreed upon performance targets, which should be aligned with agency MFOs, with additional consideration for leadership and innovative outcomes
One calendar year

Based on this, you could see that if we are going to create an performance management information system, it should incorporate these considerations.

Additionally, the CESB created a hierarchy of performance objectives, as follows (based on Section 3 of CESB's Resolution 1136):

  • Organizational [Strategic] Objective – broad statement of goals of the organization achievable in the medium term (3-5 years) in order to achieve its mission and vision.
  • Office Performance Objective – enumerates the specific area/s of performance that is/are critical in accomplishing the strategic objective/s of the organization. Multiple Office Performance Objectives may contribute to an Organizational Objective.
  • Ratee Performance Commitment – refers to the Ratee’s strategy or plan of action that he/she personally commits in order to contribute to the performance objectives.

In the Presidential Management Staff, we harmonized the three, in terms of performance objectives, by assigning its MFOs as CESPES' Organizational Objectives, and the CESPES' individual performance targets in the performance contract as the Ratee Performance Commitment. The Office Performance Objective is derived from clustering of related individual performance commitments, which are organized by groups or units to achieve common and related outputs or outcomes.

This harmonization was accomplished through the Results-Oriented Performance Management System, or ROPMS (the system which the PMIS will provide information support).

In terms of organizing the hierarchy of performance objectives, one can see that:

  • The agency must have at least one MFO (for OPIF) / Organizational Objective (for CESPES).
  • An MFO / Organizational Objective may have one or more Office Performance Objective.
  • An Office Performance Objective should be aligned with only one MFO / Organizational Objective (this is for purpose of performance evaluation: we do not want one action to be rated more than once if it will belong to different MFOs).
  • Each of a Ratee's (both rank-and-file and managers) performance commitments should be anchored on one (and only one) Office Performance Objective.

From a database management perspective, it would look like this:

Organizational Objective table
Organizational Objective ID
VARCHAR* 15**
Long Description
VARCHAR 500
*VARCHAR is one of the types of data used in programming and database design. It means variety of characters, I think. Among the other types are DATE, INTEGER (INT), and BOOLEAN.
**Number of characters are only for sample. For the Organizational Objective ID, it is only 15 because it is only an acronym of the long name indicated in the Long Description field.

Office Performance Objective table:
Office Performance Objective ID
VARCHAR, 15
Long Description
VARCHAR, 500
Organizational Objective ID (Foreign Key)*
VARCHAR, 15
*The foreign key is a “restraint,” which is setting a control in the system that in order for this office performance objective to be added, it must be connected to an existing organizational objective.

Ratee Performance Commitment table:
Ratee Performance Commitment ID
INT
Long Description
VARCHAR 500
Office Performance Objective ID (Foreign Key)
VARCHAR 15

As I mentioned before, when I dived into coding, I was aware that the system will have to be able to scale, meaning it should be able to accommodate additional requirements or conditions, and for more than the reasonably medium-term set of assumptions. Meaning, while the PMS' current MFO on decision inputs focuses on final briefing kits (eg., documents for the President's events or meetings) and action on requests from the public, these may change in the future, and the system should be able to accommodate it (just by changing the type of output to be counted).

As such, I have to modify the tables as follows:

Organizational Objective table:
Organizational Objective ID
VARCHAR 15
Long Description
VARCHAR 500
Date Start
DATE*
Date End
DATE*
*This is to indicate that an organizational objective may cease, however, for purpose of recording, we would keep it in the system instead of deleting it (which would corrupt the relationship structure as that would mean that office performance objectives may exist without organizational objectives).

Office Performance Objective table:
Office Performance Objective ID
INT, AUTO-INCREMENT*
Long Description
VARCHAR, 500
Organizational Objective ID (Foreign Key)
VARCHAR, 15
*Changed to INTEGER, meaning the system will assign the number. This will ensure that, upon nomination of an office performance objective, it would be unique. The AUTO-INCREMENT indicates that the system will increase the numerical value automatically.
It may also be noted that the office performance objective does not have time consideration. This is because its effective period is the same as that of its parent organizational objective.

Ratee Performance Commitment table:
Ratee Performance Commitment ID
INT
Long Description
VARCHAR 500
Office Performance Objective ID (Foreign Key)
INT*
*Changed the data type into integer, as it must be the same as the one it references.

The above tables, which are called physical database design, should be able to cope with changes in an agency's MFOs. Also, considering that the office objectives are separated from the office themselves, an organizational restructuring would not require changing of the code (assuming the user interface sets   up a facility of reassigning office objectives, which I did for my project). Below image shows how the three tables relate:


However, if the DBM or CESB changes the way it looks at performance and budgeting (i.e., changes the OPIF altogether), it would require a major review and updating of the system and the database structure.

The above narrative, hopefully, demonstrates sufficiently how database design works (Note that this is only for one aspect of the process. Your own process would most probably have more than one, each of which you have to consider for relationship with other tables, databases, processes, and user requirements.) It requires an understanding of the business' requirements and look at its operations, including the information and data required for and gathered from these operations, not just a pure technical appreciation of database design or programming. As such, managers should also take the time to understand this (not the technical level, but an appreciation for the opportunities and limitations) to make informed decisions and not be limited by the technical people's say so.

Final Note: Above narrative is a simplified version of the tables. For security reasons, some additional columns, reflecting additional organizational requirements, have been removed.

Monday, June 06, 2016

Freedom of information - from those that provide us information

I am thinking that members of the press or the media being mandated (as in by law) to file their Statement of Assets, Liabilities and Net Worth (SALN).

While I am not saying that they should be paid by the government (meaning, us, the public), I am proposing the idea for the simple reason that their work has a big stake in shaping public policy as well as government action. I think that those who criticize the government, or any of its branches, should have the confidence to present itself as aboveboard and serves no particular interest. Or, if they do, then we should be aware of it.

There is no such thing as objective media. Everyone has an interest (Yes, even me!). What's important is that we, the public as their (the Executive, the Legislative, the Judiciary, and the Press), should know their interests, which the basic info can be gleaned at through the SALN.

Of course, it's not just submitting SALN, they should be covered by the same provisions. That you file all your financial interests, and misrepresentation will be considered an offense against Republic Act No. 6713, or the "Code of Conduct and Ethical Standards of Public Officials and Employees,"

They have the power. They should be given the same level of responsibility.

Why shouldn't they. They demand transparency. Shouldn't the same be expected of them, who claim they are the bastions of democracy? How do we know that those who guard it are not wolves in sheep's clothing?

Just another perspective.

Thursday, May 19, 2016

Purpose

Just a short post that I hope to be able to expand later. I feel that the lack of a strategic/long-term purpose affects the quality of my outputs and work.

I can be self-driven, but the problem is that the unit itself seemingly lacks purpose and mandate. Everything is based on preferences.

That lack of mandate allows our inputs to be questioned, as if we do not know what we are doing. Maybe, they are correct.

A system is required. A purpose has to be established and institutionalized.

Time to run.

Monday, April 25, 2016

On Leadership

I am not a leader. My limited knowledge of leadership is based on my experience as a cadet officer in Reserve Officers' Training Corps (ROTC). So let me make it clear at the onset that my writing is just based on my own limited experience, and that this is more of a documentation of my learning or insight rather than a prescription on how to be one.

Leadership demands inspiration. I agree with John Maxwell's test of leadership: If nobody's behind you, you are no leader. You are just taking a walk.

Leadership does not come from mandate. It comes from respect, which usually comes from genuine care for the people you lead. If you want to lead, you have to care.

Leadership is a relationship (duh!). Leadership is not about legal authority, it's about people's trust in you.

Leaders put the needs and welfare of their people first, before one's own. Even in battle, the leader leads, not just commands.

In relation, a leader recognizes that it is best to motivate rather than command. A command is based on legal authority, a motivated action is based on a shared goal and values.

Leadership is about making tough decisions. You may consult, you may get inputs, but in the end, you have to make the call.

And in relation to that, leadership is about responsibility. Some organizations punish individuals who make wrong decisions. We cannot fault organizations for that as they have their purpose. Nonetheless, the leader has to make that choice, and take the responsibility for its outcome. The leader does not pass the buck.

The leader leads. Before a leader commands, and for me, before a leader should command, the leader does what he tells others to do. Don't expect other people to stick their necks out for something that their leader would not do.

The leader does not blame his or her own action to external forces. The choice is the leader's own.

The leader knows his goal and methods, and communicates these to his people. His people are not blind nor left alone wondering what will happen next.

Just my limited thoughts. I usually tell people I do not want to get promoted to leadership position, but I want to help people be their best.

Are these my expectations of leaders, in general? Yes. But I also know that leaders are humans.

And perhaps, that's my last. Leaders are humans. They think, they feel, they guess, and they struggle which ones of these will give him the proper input to have the best outcome... for his people, his flock.

Note: Forgive me for being not gender neutral. Leadership is not based on gender. All male pronoun references apply to all genders.